Shipping policy

Shipping Policy

Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:

• Standard Shipping: 5-10 business days
• International Shipping: 7-21 business days

Delivery times may vary depending on your location and shipping method selected.

Order Tracking:
Once your order has been shipped, you will receive an email with the tracking number and a link to track your package

Shipping Restrictions:
We currently ship to most countries worldwide. Some remote locations may experience delays.

Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact our support team within 7 days of delivery for assistance.

Questions:
For any shipping inquiries or concerns, please reach out to our customer support at admin@chillandcheer.uk.